Unlock Samsung Online - general terms and conditions


General terms and conditions

General terms and conditions 123UNLOCK


Article 1

These terms and conditions apply to all agreements with 123UNLOCK regarding the sale and delivery of all products operated by 123UNLOCK. products and/or services, including mobile phones, components for mobile phones, software for mobile phones, repair and maintenance of mobile phones and any related products and/or services.

Article 2

The applicability of any other general terms and conditions on which the customer wishes to rely is rejected by 123UNLOCK. Unless explicitly agreed otherwise in writing.

Article 3

Deviations and/or additions to these terms and conditions shall only apply if they have been agreed in writing.

Article 4

A copy of these conditions is available free of charge from 123UNLOCK. 123UNLOCK reserves the right to amend these conditions in the interim.

Offers and orders

Article 5

All offers of 123UNLOCK in any form whatsoever, are without obligation, non-binding and as long as stocks last, unless otherwise agreed in writing.

Article 6

Slight deviations in the data provided by 123UNLOCK concerning images, drawings and data concerning weights, dimensions, colours and data relating to the applicability of the equipment for new technologies, are permissible in so far as they do not result in a substantially different service to be provided by 123UNLOCK. 123UNLOCK expressly reserves the right to make changes and improvements in accordance with the above. in relation to the information supplied, which is relevant to technical progress. However, the customer cannot derive any rights from this.


Article 7

With the exception of cash sales and advance payments, contracts are not concluded by sending an order, but only by written order confirmation from 123UNLOCK. A written order confirmation or a confirmation of a changes in an agreement is deemed to reflect the agreement correctly and completely, unless the customer immediately objects.


Article 8

Unless otherwise stated, prices are based on cash payment in Euros and include VAT, shipping costs and any installation costs.

Article 9

All deliveries shall be made by cash sale or cash on delivery, unless otherwise agreed in writing. If written delivery on account has been agreed, payment for the goods and/or services delivered by 123UNLOCK must be paid for by 123UNLOCK. within 14 days of the invoice date unless otherwise agreed in writing. After the expiry of 40 days after the invoice date is the customer who remains in default of timely payment, without a notice of default being required, is in default by operation of law and is in default on the outstanding invoice amount an interest of 1.5% per month, whereby part of a month is considered a whole month. Furthermore, 123UNLOCK is hereby entitled to increase the amount owed by the customer by (extra) judicial collection costs, including those of lawyers, bailiffs, internal costs, etc. If these costs are not paid on time, they will be paid in advance of the determination of the actual costs, are provisionally set at an amount of 15% of the unpaid invoice, with a minimum of 50.

Article 10

Payments made by the customer shall always be used first and foremost to settle all interest and costs due, and secondly, of invoices due and payable which have been outstanding the longest, even if the other party states that the payment relates to on a later invoice. Payment must be made without discount or settlement.


Article 11

The goods are at the risk of the customer or 123UNLOCK, including any transport risks.

Partial deliveries

Article 12

123UNLOCK is entitled to make partial deliveries.

Reservation of title

Article 13

123UNLOCK retains ownership of all goods delivered by it until full payment is made in full of the following amounts The price of all goods delivered or to be delivered to the customer by 123UNLOCK, as well as any claims. for goods performed or to be performed by 123UNLOCK on behalf of the customer in the context of the delivery of goods work and/or services and what 123UNLOCK may have to claim from the customer because of a shortcoming of the customer in the fulfilment of the agreement concluded between 123UNLOCK and the customer, including collection costs, interest and fines.

Delivery and advertisements

Article 14

Delivery times are approximate, unless otherwise agreed. Except in case of intent or gross negligence 123UNLOCK shall never be liable for exceeding this limit.

Article 15

Complaints regarding faulty or incomplete delivery must be made by the customer in writing within 8 days after receipt of the goods or services. be notified to 123UNLOCK

Article 16

The customer is not entitled to suspend payment on the basis of complaints.


Article 17

123UNLOCK provides a carry-in guarantee on the delivered goods against manufacturing and material defects, except mobile phone displays and batteries and consumables such as interchangeable media and the like or the loss of information from the equipment of the magnetic or digital media supplied with the equipment.

Article 18

The guarantee for 123UNLOCK products with factory-applied serial numbers extends to free repair, if a manufacturing or material fault is detected by 123UNLOCK within 12 months of the date of purchase. If a serious hardware fault occurs within 8 days of purchase, the equipment can be exchanged after consultation with 123UNLOCK. and returned with full refund of the purchase price. This will only happen if the defective product in original packaging and will be returned complete.

Article 19

With regard to third party products, 123UNLOCK shall be under no obligation to provide a further guarantee than that which it provides from its supplier. or which the supplier grants directly to the end user.

Article 20

Repair and/or replacement will not cause the warranty period to run again. On the repairs themselves a warranty is given with a duration of 60 days.

Article 21

In the event of improper use, incorrect connection, incorrect mains voltage, lightning strike, damage due to the effect of moisture or other causes beyond the influence of 123UNLOCK will void the warranty. The warranty does not extend to compensation of costs or damage caused by the buyer himself changes or repairs to the products. the products have been used for purposes other than those for which they are intended, or have been treated or maintained in a careless or injudicious manner. In case "viruses" are detected, 123UNLOCK reserves the right to remove them and to charge the costs involved.

Article 22

123UNLOCK is under no warranty other than that provided for in Articles 17 to 21.


Article 23

For any direct or indirect damage for which 123UNLOCK in these conditions has not expressly accepted liability, 123UNLOCK shall not be liable, except for damage caused by intent or gross negligence on the part of 123UNLOCK.

123UNLOCK cannot be held liable for the incorrect input of unlock codes by the customer if the customer fails to comply with the terms of the contract. did not follow the instructions for entering the codes correctly. 123UNLOCK is also not liable for the non-functioning of the codes. of the unlock codes at a customer who has already entered codes on the mobile phone which have not been calculated by 123UNLOCK.

Article 24

The customer indemnifies 123UNLOCK in this respect against all claims of third parties.

Article 25

The liability of 123UNLOCK is at all times limited to the amount of the invoice amount of the respective delivery then the maximum amount that 123UNLOCK could have charged the customer.

Article 26

The limitation of liability as provided for in Articles 23 to 25 applies equally to employees, employees and any other persons used by 123UNLOCK in the performance of the contract.


Article 27

These conditions and the agreements to which they apply shall be governed by Dutch law if the offers, orders and/or deliveries from and/or in the Netherlands have been made or are being carried out.

Article 28

With due observance of art. 100 of the Code of Civil Procedure, all disputes arising from or related to this shall be submitted to the with an agreement concluded between 123UNLOCK and its customer shall be exclusively judged by the competent court in Alkmaar, 123UNLOCK reserves the right to bring any dispute before the court that is competent in the place of residence of the customer.


Article 29

The delivery of software is subject to the license or other terms and conditions attached to the data carrier (such as a CD-ROM) of the producer. By opening the seal affixed on the data carrier, the purchaser expressly acknowledges the aforementioned conditions. The buyer, who does not acknowledge the applicability of the aforementioned conditions, has the right to use the sealed data carrier. the buyer must exercise this right in writing within 8 days of receipt of the software.


Article 30

The buyer of goods from 123UNLOCK in the Netherlands consents to the registration and use of his personal data, within the meaning of the Dutch Personal Registrations Act, which 123UNLOCK has obtained in the normal course of its business, For own use of 123UNLOCK.

Other provisions

Article 31

In the event that individual provisions contained in these general terms and conditions would lose all or part of their effect, This shall not affect the validity of the other provisions of these general terms and conditions.


Article 32

In case of cancellation due to malfunctioning of our service where the cause lies with the user In the event of a refund, 2.50 euros will be charged for the transaction costs incurred.

Law on distance selling

Article 33

The Distance Selling Act came into force on 1 February 2001. The Act aims to protect consumers when buying products and services at a distance. On the basis of this Act, the consumer has a reflection period of seven working days to dissolve the distance contract without giving any reason. If the seller does not mention this on his or her website, the cooling-off period is automatically extended to three months. In addition, the seller is obliged to execute the agreement within 30 days.
The buyer can only claim this if the account for remote unlock has not yet been used. after all, it is it is not possible to remotely replace the simlock on the device, this service therefore has a "shelf life". which will expire after unlocking.

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